503 errors on scoutapp.com

Incident Report for Scout

Resolved

Our hosting provider has identified a hardware issue as the root cause. We'll be migrating the server to a new host this week.

Posted Apr 08, 2013 - 10:09 MDT

Monitoring

Things are stabilizing - we're continuing to monitor the availability of scoutapp.com and working on identifying the root cause.

Posted Apr 08, 2013 - 08:21 MDT

Identified

We're having issues with an RRDTool server (used for storing metrics) and working to bring it back online.

Posted Apr 08, 2013 - 07:54 MDT

Investigating

We're investigating 503 errors accessing scoutapp.com.

Posted Apr 08, 2013 - 07:41 MDT