[Server Monitoring] 503 errors connecting to scoutapp.com

Incident Report for Scout

Resolved

We've deployed the update to our rate-limiting. All issues should be resolved.

Posted Jul 29, 2016 - 12:13 MDT

Update

We've identified the root cause - a rapid number of MySQL inserts - and are deployed a modification to our rate limiting.

Posted Jul 29, 2016 - 11:03 MDT

Update

We're seeing additional occurrences of 503 errors and are investigating.

Posted Jul 29, 2016 - 10:36 MDT

Monitoring

We're seeing traffic back to normal: our db writer switched and we're investigating the cause.

Posted Jul 29, 2016 - 10:26 MDT

Investigating

We're investigating 503s connecting to scoutapp.com.

Posted Jul 29, 2016 - 10:18 MDT