Network instability - Server Monitoring outage
Incident Report for Scout
Resolved
This incident has been resolved.
Posted 9 months ago. Feb 14, 2017 - 21:46 MST
Monitoring
Server Monitoring is back online. We apologize for the outage, and will post a post-mortem tomorrow.
Posted 9 months ago. Feb 14, 2017 - 20:09 MST
Update
We are re-syncing a database that was corrupted during the power outage. Stay tuned ...
Posted 9 months ago. Feb 14, 2017 - 17:41 MST
Update
We've regained accesses to most of our machines via SSH and are working on bringing services back up
Posted 9 months ago. Feb 14, 2017 - 16:48 MST
Identified
From http://status.railsmachine.com/incidents/blqbh5wmfcrl: "At approximately 5:40 EST, we experienced a temporary utility interruption at the data center. This temporary utility interruption caused an unknown error in our UPS which resulted in a power outage to your environment. zColo Operations are diligently working to restore power to your environment. Additional updates will be provided when available."
Posted 9 months ago. Feb 14, 2017 - 16:25 MST
Update
"Preliminary reports indicate a power outage. We are continuing to investigate and are working to get things back online now." from http://status.railsmachine.com/incidents/blqbh5wmfcrl
Posted 9 months ago. Feb 14, 2017 - 15:58 MST
Investigating
Posted 9 months ago. Feb 14, 2017 - 15:56 MST