UI unavailable

Incident Report for Scout

Resolved

Charts should be caught back up - all systems back to normal.

Posted Nov 30, 2017 - 15:06 MST

Monitoring

The UI is available again. There is a 20 minute lag in data. We've begun replaying data ingestion to fill in the gap.

Posted Nov 30, 2017 - 14:21 MST

Identified

InfluxDB hung while removing a significant amount of data from a timeseries database. We're restarting InfluxDB, which should take around 30 minutes.

Data ingestion is continuing - charts will be a bit behind as we replay checkins to Influx after it comes back online.

Posted Nov 30, 2017 - 14:09 MST

Investigating

The Scout UI is currently unavailable. We're investing an issue with our backend timeseries storage.

Posted Nov 30, 2017 - 14:04 MST