503 errors accessing scoutapp.com

Incident Report for Scout

Resolved

Reporting should be back to normal. Very sorry for the interruption - we'll be looking at taking further steps to prevent this from happening.

Posted Apr 16, 2015 - 19:09 MDT

Monitoring

All accounts are now reporting. We're continuing to monitor the situation.

Posted Apr 16, 2015 - 19:02 MDT

Update

We're restored reporting to almost all accounts. We're continuing to migrate metrics to hosts with more capacity.

Posted Apr 16, 2015 - 18:38 MDT

Update

Reporting has been restored for ~80% of accounts. we are working to migrate the rest.

Posted Apr 16, 2015 - 18:30 MDT

Identified

We've identified an overloaded metric host and are working to rebalance the storage.

Posted Apr 16, 2015 - 18:16 MDT

Investigating

We're seeing 503 errors accessing scoutapp.com and are investigating.

Posted Apr 16, 2015 - 18:08 MDT